With the advent of streaming services like Netflix, your Airbnb guests can enjoy their favourite shows and films at the touch of a button. In fact, it’s become almost expected. But setting up Netflix for Airbnb can seem a little daunting. Here at UpperKey, we’ve put together a comprehensive guide to ease your journey towards creating a seamless entertainment experience for your guests.
Airbnb in the Age of Streaming
Streaming services have transformed the way we consume entertainment. Gone are the days of cumbersome Freeview TV and DVDs; today, it’s all about having a variety of streaming platforms at our fingertips.
As an Airbnb host, offering Netflix access is a great way to enrich your guests’ experience. By providing this amenity, you’re not just providing entertainment, but you’re also sending a message of comfort and convenience that makes your space feel like a home away from home.
What is the Best Streaming Service for Airbnb?
Disney, Netflix, Hulu, Amazon Prime Video are among the most popular services worldwide. Offering a combination of popular services might be ideal. Some hosts provide a basic Netflix account as part of the accommodation.
Should I Offer Netflix in My Airbnb?
Yes, providing Netflix in your Airbnb is a great idea! It’s an amenity that adds comfort and convenience, making your property more appealing to guests. To set it up, you can either create a dedicated Netflix account for your Airbnb or use your own account with a separate guest profile. Whichever option you choose, ensure your setup includes a compatible device, like a smart TV or a streaming device.
Make it easy for guests by leaving clear instructions on how to access and use Netflix. Highlight this feature in your Airbnb listing to attract more potential renters. If guests use their personal accounts, remind them to log out before they leave. Regularly check your account to ensure it’s secure and hasn’t been misused. Adding Netflix is a small step that can make a big difference in guest satisfaction!
Netflix Policies Every Airbnb Host Should Know
In May 2023, Netflix introduced stricter account-sharing policies. As a host, it’s vital to understand these rules to avoid unauthorized account use:
Household Restrictions: Accounts are intended for members of the same household, defined as people living at the same address and connected to the same Wi-Fi.
Guest Accounts: Hosts providing Netflix must create a separate guest account to comply with these rules and protect their personal information.
Travel Allowances: Netflix permits account use during travel, but devices must reconnect to the home network every 15 days.
By staying informed about these policies, you ensure a seamless and compliant experience for your guests.
Steps to Setting Up Netflix for Airbnb
Setting up Netflix in your Airbnb property may seem like a technical challenge. But the good news is that in reality, it’s relatively straightforward. Here are the steps you’ll need to follow:
1. Invest in a Smart TV or Streaming Device
Start by equipping your Airbnb with a TV that supports streaming apps like Netflix. If your TV isn’t a smart TV, you can use a streaming device such as:
Roku
Amazon Fire Stick
Chromecast
Apple TV
These devices are affordable, easy to set up, and ensure compatibility with Netflix and other streaming platforms.
2. Create a Dedicated Guest Netflix Account
Rather than using your personal Netflix account, create a separate guest account specifically for your Airbnb. This allows you to:
Maintain compliance with Netflix’s account-sharing policies.
Protect your personal information from guests.
Manage account security by resetting passwords after each stay.
Opt for Netflix’s Basic or Standard Plan, as these are usually sufficient for guest use.
3. Set Up the Device and Log In
Install the Netflix app on the smart TV or streaming device, and log in using the dedicated guest account credentials. Test the setup to ensure everything works smoothly before your guests arrive.
4. Provide Clear Instructions for Guests
Many guests may not be familiar with the specific device or app you’ve provided. Include easy-to-follow instructions in your Airbnb guidebook or on a laminated card near the TV. Your instructions should cover:
How to access the Netflix app.
How to log in (if you provide a guest account) or use their personal Netflix account.
How to log out after their stay.
5. Secure Your Netflix Account
To prevent unauthorized use, ensure the following:
Log out between stays: Regularly sign out of the guest account after checkout. You can do this remotely via the Netflix website or app.
Change passwords regularly: Update your guest account password periodically to maintain security.
Monitor account activity: Use Netflix’s account settings to check for any unusual activity or devices that shouldn’t have access.
This step will ensure your Airbnb Netflix account is not being used beyond your property, safeguarding you from potential issues.
Benefits of Offering Netflix at Your Airbnb
At UpperKey, we recommend providing Netflix in your Airbnb. It’s a simple yet impactful way to enhance your guests’ stay while gaining a competitive edge in the market. Here’s why it’s worth considering:
Attract More Guests
Amenities like Netflix are increasingly becoming essentials for travelers when choosing where to stay. A property that offers Netflix for Airbnb can stand out in listings, making it more attractive to tech-savvy and comfort-seeking guests. By including this amenity, you cater to a wide range of travelers, from families to solo adventurers, who value entertainment at their fingertips.
Positive Reviews
Small touches often leave the biggest impression. Guests love thoughtful amenities like streaming services because they show you care about their comfort. When they can relax and enjoy their favorite shows, they’re more likely to leave glowing reviews. Positive feedback not only boosts your property’s reputation but also encourages future bookings.
Personalised Entertainment
Offering Netflix in your Airbnb is the chance to deliver a personalised entertainment experience. With the plethora of genres available on this popular streaming platform, Netflix allows your guests to easily indulge in their preferred content. Whether it’s a cosy family film night or a solo binge-watching session, having Netflix access can make guests feel comfortable and right at home.
When guests have everything they need, they’re more likely to book again or recommend your place.
Boost Your Guest Experience with UpperKey
Taking the guest experience up a notch is essential when it comes to standing out in the competitive Airbnb market. Providing Netflix certainly helps – but it’s not everything. Partner with UpperKey today to take care of all your Airbnb property management needs. From communicating with guests to cleaning after check-out, we can handle all the aspects that make up the ever-important guest experience.
Whether you’re just starting out with Airbnb or looking for some support with existing properties, contact us today to find out more about how we can help.